FAQs

Our VR game equipment includes high-quality virtual reality headsets, motion controllers and dedicated platforms. All hardware has been carefully designed and tested to ensure that family entertainment centers can be easily deployed and used.

If the VR device fails, you can submit the question through our customer support system or contact our after-sales service team. We will provide you with a solution as soon as possible, including equipment maintenance, replacement parts, etc., to ensure that your business operations are not interrupted.

Yes, VRNO.1 regularly updates and adds new VR game content, including adventure, sports, virtual tourism and other types. Family entertainment centers can choose to add new game packages to keep customers fresh and interested.

Yes, VRNO.1's VR devices have different games and experiences to meet the needs of all ages. Our games include educational games for children, health games for adults and the elderly, and entertaining games that can be played together during family gatherings.

We provide 24/7 technical support services, including remote technical consultation, equipment troubleshooting, software upgrades, and faulty equipment replacement. Ensure that your equipment can continue to operate efficiently and improve customer experience.

VRNO.1's VR equipment meets international safety standards. Long-term wearing or overuse may cause slight eye fatigue. Therefore, we recommend that each game experience time does not exceed 30 minutes and take regular breaks.

VRNO.1's VR equipment supports a wide range of age groups, from children, teenagers to adults. We provide a variety of game types, including parent-child interactive games, adventure games, sports competitions, etc., to ensure that they are suitable for the needs of different family members.

Some VRNO.1 VR devices support wireless connection, which makes it easier to move freely in different spaces without worrying about cable restrictions, enhancing the immersion and freedom of the game.

Yes, VRNO.1's VR gaming devices support multiplayer on-screen interaction. Family members can participate in multiplayer competitive games, cooperative adventure games, etc., to enhance the interaction and entertainment experience among family members.

Our VR equipment is designed to adapt to family entertainment centers of different sizes. For smaller spaces, we have compact solutions for interactive games for one or two people. For larger venues, we provide multi-user interactive experience solutions that can support multiple people to experience at the same time.

We provide professional installation and debugging services. After the equipment arrives at your venue, our technical team will send personnel to the site to install the equipment and ensure that all equipment and software functions can operate normally. After the installation is completed, we will also train your operators.

VRNO.1's VR device is designed with different venue requirements in mind. The required hardware includes high-performance computers, VR helmets, motion trackers, motion seats, etc. We will provide a complete list of hardware and equipment according to your needs and ensure that all hardware is perfectly compatible.

Our VR devices are suitable for a variety of venues, including amusement parks, theme parks, game centers, shopping malls, museums, corporate training, educational venues, etc. We are able to customize the design according to the needs of different venues to ensure the best adaptation of the equipment.

VRNO.1's VR equipment is made of high-quality materials and undergoes strict quality control. The service life of the equipment is usually more than 5 years, depending on the frequency of use and maintenance of the equipment. Regular care and maintenance can extend the service life of the equipment.

VRNO.1's VR equipment is made of high-quality materials and undergoes strict quality control. The service life of the equipment is usually more than 5 years, depending on the frequency of use and maintenance of the equipment. Regular care and maintenance can extend the service life of the equipment.

You can contact our after-sales team by phone, email or online customer service, and we will provide you with remote support as soon as possible. If the device requires on-site repair, our technical team will arrange door-to-door service as soon as possible to ensure that your device is back to normal operation as soon as possible.

VRNO.1 provides personalized customization services. You can choose different VR equipment and game content according to the type of venue, customer group and budget requirements. Our design team will communicate with you to ensure the best solution and design the venue layout.

Our VR devices are designed with energy efficiency in mind. The power consumption of the device is low and suitable for long-term use. The specific power consumption will vary depending on the type of device and frequency of use, and usually runs at standard voltage.

Yes, VRNO.1 provides customized development services for game content. We can customize specific types of games according to your needs to enhance the user experience. Customized content can include game themes, scenes, interactive functions, etc. to meet different market needs.

We provide a 1-year warranty for all VRNO.1 VR devices. If any device failure occurs during the warranty period, you can get free repair or replacement services. Outside the warranty period, we also provide paid technical support and repair services.

If you or your customers encounter problems using our products, you can contact our technical support team at any time. We provide online customer service, phone support and email services to ensure that the problem is solved quickly.

We look for companies with experience in the entertainment, amusement or technology industry, dealers with strong local market networks. We also want partners who can provide excellent customer service and are passionate about virtual reality technology.

VRNO.1's VR equipment uses the latest technology to provide excellent immersion and interactivity. Our equipment is uniquely designed to meet global market needs and undergoes strict quality control to ensure long-term reliability of each device.

We provide comprehensive after-sales services, including installation support, technical troubleshooting and regular maintenance services. We also provide dealers with dedicated training and customer support to ensure the smooth operation of the equipment.

We offer a variety of virtual reality entertainment equipment, including our flagship products 360 Kingkong and Crazy Motorcycle. In addition, we customize various VR solutions for amusement parks, theme parks and entertainment centers.

VRNO.1 offers a competitive pricing strategy to dealers. We supply goods based on the price agreed in the cooperation agreement, and provide corresponding discounts and discounts based on your purchase volume and market demand.

We provide full support to dealers, including sales training, marketing materials, technical support and after-sales service. Our goal is to help you sell and operate our products successfully.

We provide a range of marketing materials, including product brochures, online advertising templates and promotional support. In addition, our team will help you develop a marketing strategy that suits the local market.

You can start the application by visiting our website and filling out the dealer application form. Our team will evaluate your application upon receipt and contact you for further communication.

All VRNO.1 equipment enjoys a certain period of warranty service, which depends on the product type and cooperation agreement. During the warranty period, if the equipment fails, we will provide free repair or replacement service.

Yes, we provide comprehensive support and training for all our VR products, ensuring that your staff is fully equipped to operate and maintain the systems.

VRNO.1 specializes in providing cutting-edge virtual reality (VR) and arcade solutions, offering immersive entertainment experiences for both individual players and large-scale events.

Our VR systems use advanced headsets, motion tracking, and interactive controls to create an immersive, 360-degree experience. Players can engage with digital environments in real time, simulating real-world and fantastical scenarios.

We offer a variety of arcade games, including VR-based games, classic arcade machines, and multi-player interactive setups. Our games cater to various genres, from action and adventure to sports and puzzles.

Yes, we offer tailored VR experiences to suit your business needs, from custom content to specific hardware configurations, ensuring the best possible experience for your customers.

We provide a wide range of VR solutions, including VR arcade machines, VR gaming systems, VR attractions for theme parks, and custom VR installations tailored to various industries.

Yes, our VR arcade solutions are designed for commercial use, ideal for arcades, gaming centers, shopping malls, and entertainment venues. We offer both standalone machines and multi-player setups.

Our VR machines are designed for durability and high traffic use, ensuring long-lasting performance. We also provide maintenance and support services to keep your equipment running smoothly.

VRNO.1 specializes in providing cutting-edge virtual reality (VR) and arcade solutions, offering immersive entertainment experiences for both individual players and large-scale events.

Our VR systems use advanced headsets, motion tracking, and interactive controls to create an immersive, 360-degree experience. Players can engage with digital environments in real time, simulating real-world and fantastical scenarios.

Yes, our VR arcade solutions are designed for commercial use, ideal for arcades, gaming centers, shopping malls, and entertainment venues. We offer both standalone machines and multi-player setups.

Yes, we offer tailored VR experiences to suit your business needs, from custom content to specific hardware configurations, ensuring the best possible experience for your customers.

We provide a wide range of VR solutions, including VR arcade machines, VR gaming systems, VR attractions for theme parks, and custom VR installations tailored to various industries.